Shipping policy
DOMESTIC SHIPPING
We offer ground shipping on all orders within the continental U.S. Most of our orders are shipped within 24 hours of purchase. Please allow 2-3 days in addition during promotions, holidays or other times where all U.S. business activities are impacted. Once your order is shipped, we estimate you will receive your order within 2-8 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Please note, we do not ship on the weekend or holidays.
INTERNATIONAL SHIPPING
We offer shipping to select international customers. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date.
Please be aware that all international orders are subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are not included in the product price or shipping and handling cost. If for any reason you do not accept the order at customs, you will be responsible for paying return fees.
MONROW does not cover the cost of customs, duties, or taxes. These are the responsibility of the receiver and due upon receiving your package
SHIPPING INFO
*It is the responsibility of the receiver to ensure address accuracy. We are not able to readdress or redirect packages once they have left our warehouse.
|
SERVICE |
DESTINATION |
ORDER BY |
TRANSIT |
COST |
|
GROUND |
USA |
12PM PST |
2-8 BUSINESS DAYS |
*based on weight and location* |
|
2 DAY |
USA |
12PM PST |
2 BUSINESS DAYS |
*based on weight and location* |
|
NEXT DAY |
USA |
12PM PST |
NEXT BUSINESS DAY |
*based on weight and location* |
|
|
|
|
|
|
| INTERNATIONAL | CANADA | 12PM PST | 3 BUSINESS DAYS |
*based on weight and location* |
| EUROPE | 12PM PST | 7 BUSINESS DAYS |
*based on weight and location* |
|
| AUSTRALIA, NEW ZEALAND, JAPAN, HONG KONG, KOREA | 12PM PST | 7 BUSINESS DAYS |
*based on weight and location* |